Frequently asked Questions

Browse our customer service directory and receive answers to the most common questions.

Yes depositing money to your account is absolutely safe, private and secure. All transactions are communicated using Secure Socket Layer(SSL) technology, ensuring that your personal information is safe.

To make an investment you have to create an account either as a private or institutional investor. Once you are signed up, choose an investment plan that suits you and proceed to make a deposit. All deposits must be made through the Investor portfolio area.

Our company is engaged in a full investment service focused on the cryptocurrency trading market

Making deposit by using e-currencies happens right away. If you make Bitcoin deposit it takes from 3 confirmations ( about 30 minutes ).

Go to the blockchain.info and follow the Instructions of the service. To buy Bitcoin, sign up on coinbase.com and follow the instructions of the service.

There are money-back guarantees depending on the plan you subscribe for. We have a risk management department that keeps your investment protected

We accept Bitcoin, Bitcoin Cash, Ethereum, litecoin, Ripple and others.

Login to your account using your email and password and check the withdraw section

Cryptocurrencies are decentralized, so they do not require a bank to process transactions. This helps us eliminate bank transaction fees, saving us 2 to 5 percent on each transaction.

Fomobitfx is an online investment platform specialized in trading the financial markets. Our objective is to trade and manage our clients’ portfolio and earn them profits.